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Your Curated Desire / Help & guidance

FAQ & Care

Thoughtful answers about construction, customization and keeping your finished piece in excellent condition.

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01 What is the standard density configuration?

The standard build uses a Shore 00-10 PlushCore head together with strategically placed 00-30 and 00-50 support zones.

02 Can I request a different firmness?

Yes. Where the design allows, alternate Shore configurations can be requested without an upcharge.

03 What is GlideSkin?

GlideSkin is the proprietary low-friction silicone surface system used on each finished piece. The exact formulation and manufacturing process are not published.

04 How is each sleeve colored?

Each piece is individually hand painted with flexible platinum-cure silicone paint and silicone-compatible pigments. Minor visual variation is a natural part of individually finished production.

05 How should I clean and store my sleeve?

Wash your sleeve with warm water and a mild, unscented hand soap. Rinse thoroughly, then allow it to dry completely inside and out before storing. Store it in a clean, dry place away from direct sunlight and excessive heat. Use water-based lubricant only. Silicone-based lubricants are not compatible with the sleeve and should not be used.

Included with every sleeve: a blush brush, 100% cornstarch and a storage bag. After washing, make sure the sleeve is completely dry inside and out. Lightly dust it with the provided cornstarch using the brush, then store it in the supplied bag.

06 How long does production take?

Production time varies with current order volume because every sleeve is cast, finished and inspected individually. Our current turnaround estimate is updated daily on the product page so you can see the expected production window before placing your order.